As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.
It was the a-ha moment that inspired Amy to create the Cairn Method which is grounded in a People First Method based on the knowledge that you’ve got to grow your people to grow your business.
As a sought-after speaker, facilitator and business consultant, Amy is bringing the secrets of the People First Method to transform organizations and their leadership by shifting the way owners and leaders view the lifecycle of their employees.
Amy’s credentials include: MSPT from Ithaca College, MBA from Loyola University of MD. Certifications in DISC, Driving Forces,Emotional Intelligence and 7 Stages of Growth™.
Her forthcoming book, People First Method. Breaking away from the Well-intentioned Customer First Model, Amy provides a framework for organizational design and leadership within the that reveals the blind spots that hold businesses back from achieving the success they desire, Amy reveals the CAIRN method to designing your organization for optimal alignment, accountability and growth.
Amy has keynoted esteemed events both in-person and virtually and have emceed award events, moderated panels, and participated in virtual events. She shows up ready to educate and entertain audiences with mind-blowing business insights that unlock new possibilities.