Curious Leaders Are the Best Problem Solvers
When challenges repeat themselves, curious leaders look deeper, asking questions that replace frustration with understanding.
Blog
“Not It!” Why Fewer People Want To Lead
The future of leadership depends on how well we equip team members with the skills, structure, ...
Your Most Important Leadership Skill
AI tools can support progress, but it’s strong leadership and team adaptability that keep people connected ...
How adaptable is your team?
The Adaptability Quotient reveals how to improve team adaptability by addressing mindset, habits, and workplace support ...
Happy Birthday to ‘People First!’
Building Better Workplaces with People First
One Question I’d Love Your Help With
‘People First’ continues to shape stronger teams and improve leadership and its fresh perspective is just ...
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About Amy Lafko
As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.