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3 Reasons Why Leaders Need to Face Their Fear

Self-awareness is the foundation of all aspects of emotional intelligence (EQ). Leaders (and their teams) benefit when the leader is able to no only recognize their emotions but determine how to respond to them. Managing your reactions allows you to stay in control and do the work that needs to get done, instead of being held hostage by what you’re experiencing internally.

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A person backlit by walking in front of a sunset.

How to Become a Self-Aware Leader and Why it Matters

Self-awareness is a key leadership skill, one that most leaders overlook and most employees focus on …

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How to Make Sure You’re Setting the Right Goals for 2023

We’re closing out another year and planning ahead for the next. As leaders who value our …

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Gratitude: The Essential Leadership Skill You Might Be Missing

It’s that time of year. Everyone is talking about gratitude. Gratitude is more than just a …

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How To Get The Most of Your Strategic Planning

In the age of Zoom, hybrid meetings, and conference calls, we hear the familiar refrain: this …

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The Future of Leadership

What I love about leadership is that it is constantly evolving.  None of us will ever …

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About Amy Lafko

As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.