Self-Awareness as a Foundation for Great Leadership
The future of work depends on people, and how they are led will determine how they …
Blog
Change Your Mind, Change Your Habits
As we leave January behind, you’re probably a few weeks into your New Year’s Resolutions. How …
Setting Intentions – Clarity Before Action
How often do you find yourself going through the motions? It is natural for us to …
The Power of Redefining “Your People” in Your Business
In my work, I talk a lot about growing your people so you can grow your …
Building your 2022 Cairn
While you might already know this story from reading my book, it bears repeating because it …
The Challenges and Benefits of the People First Method
As we start the new year, take a moment to THINK about the mindset you want …
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About Amy Lafko
As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.