Self-Awareness as a Foundation for Great Leadership

The future of work depends on people, and how they are led will determine how they …

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Change Your Mind, Change Your Habits

As we leave January behind, you’re probably a few weeks into your New Year’s Resolutions. How …

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Setting Intentions – Clarity Before Action

How often do you find yourself going through the motions? It is natural for us to …

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The Power of Redefining “Your People” in Your Business

In my work, I talk a lot about growing your people so you can grow your …

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Building your 2022 Cairn

While you might already know this story from reading my book, it bears repeating because it …

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The Challenges and Benefits of the People First Method

As we start the new year, take a moment to THINK about the mindset you want …

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About Amy Lafko

As a Physical Therapist, Amy spent years in school learning best practices for patient care and how to put the patient first. Like so many technically skilled clinicians, she advanced to a leadership role. Spending 20+ years in operational leadership, she had an epiphany: Putting the customer first isn’t the path to success or fulfillment. Rather, the most successful organizations and practices put their people first – and exceptional customer care, profitability, and effectiveness naturally followed.