Order
People First

A Proven Method for an
Exceptional Healthcare Practice

Step 1

Order the book on Amazon

“People First makes it clear why focusing on your people is the first step to business success. Amy Lafko’s simple, actionable approach to the complex world of personnel management will give any owner or leader needing direction a clear path forward.”

– Derek Fenwick, PT, MBA, SHRM-SCP, Senior Director, Human Resources, Infinity Rehab; nominating committee, American Physical Therapy Association

Step 2

Access Your Bonuses

ENTER YOUR ORDER NUMBER AND INSTANTLY ACCESS YOUR FREE BONUSES!

(If you purchased 1 copy)

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Did you buy 8 or more copies? Click here to email us your order receipt to get access to the higher tiered bonuses!

All book sale proceeds on August 24th through August 27th will be donated to the Girl Scouts charity

Tier 1 Bonuses

When You Buy 1 Book You'll Get:

Bonus 1

Complimentary Behavioral Tendencies Assessment

Receive one complimentary assessment that will reveal your behavioral tendencies (DISC) and skill level with the top 25 Soft Skills for business success. Results will be delivered instantly!

Bonus 2

Access to Amy’s Toolkit

You will get instant access to various checklists and helpful tools that Amy has used to transform organizations.

Bonus 3

Receive a Digital Copy of the Book

You will gain immediate access to the People First eBook in which Amy shares her patient first approach.

Bonus 4

Free Lesson from a Module of Amy’s Course

When you purchase a copy of the book, you will receive access to a free lesson from The People First Book Companion Course. Amy covers the Orientation Schedule lesson, which is from the Align and Inspire module in the full-series course.

Bonus 5

Attend Amy’s Upcoming Coffee Chat

When you order now through September 21st, you can join Amy for a cup of coffee and a 60-minute Zoom meeting, where you will get the chance to better understand Amy’s People First method and ask questions.

Bonus 5

Free Access to a Module of Amy’s Course

Amy’s online course is designed for health professionals. When you purchase a copy of the book, you will receive access to a module of the course.

Bonus 6

Receive a Digital Copy of the Book

You will gain immediate access to the People First eBook in which Amy shares her patient first approach.

Tier 2 Add On

When You Buy 8 Books You'll Get:

Please contact Jen to place your order of 8 copies

jen@cairncs.com

With Your Purchase

Bonuses from Tier 1

When you purchase 8 books, you will receive all of the bonuses above. Please contact Jen with Amy’s team for assistance in purchasing multiple copies.

8 Book Add On

Book Club with Amy

When you purchase 8 books, you will get to participate in a private book club discussion with Amy and your team.

* please note you will receive one copy of bonuses from tier 1 when buying multiple copies.

Tier 3 Add On

When You Buy 25 Books or More You'll Get:

Please contact Jen to place your order of 25 copies

jen@cairncs.com

With Your Purchase

Bonuses and Add Ons

When you purchase 25+ books, you will receive all of the bonuses from Tier 1 and add ons from Tier 2. For bulk buy options and discounts, please contact Jen with Amy’s team.

25 Book Add On

Private Webinar

With the purchase of 25+ books, you will be eligible for a private webinar with Amy on a People First topic of your choice. 

* please note you will receive one copy of bonuses from tier 1 and tier 2 when buying in bulk.

A personal message from Amy Lafko

Play Video

The patient first approach to healthcare is strangling your practice. 

Yes, it sounds counterintuitive I know, but hear me out.

From my own personal experience, I know that focusing on the “customer” never leads to success and fulfillment, especially in the long term.

Only focusing on your patients neglects the most important part of your practice; your team!

And if you keep this patient first approach, the picture doesn’t look too pretty.

Your team will get tired, stressed, and maybe even quit your practice, leaving you with a struggling business.

Think about it, why would your talented team members stick around if they’re constantly put under pressure for the sake of the patient with little to no recognition?

And even if you manage to hold onto your team members, you’ll forever be putting out fires, never having the time to focus on growing your practice and helping your patients.

It can seem like a terrible cycle that can’t be broken, but luckily it can!

What you need is a People First approach.

As I already mentioned, your team, your people, are the most important part of your practice.

You could have the biggest vision in the world and be the hardest worker to ever live, yet, you still wouldn’t be able to run an exceptional business.

You NEED your people to be productive, happy, and cooperative to bring your practice’s vision and goals to life.

Allow me to show you how you can achieve that with my brand new book “People First”…

Introducing – People First: A Proven Method for an Exceptional Healthcare Practice

From my time as a Physical Therapist and working in operational leadership for 20+ years, I’ve seen over and over again that “customer first” approaches aren’t effective.

Rather, what I noticed is that when you put your people first in your practice, things like exceptional customer care, profitability, and effectiveness naturally follow.

It totally frees you up so you can focus on scaling your business and following your vision.

Not to mention, you’ll actually be able to take time off to recharge instead of being a problem firefighter. 

In my new book “People First”, you will learn how to design (or redesign) your practice to focus on your people by incorporating:

  1. Mindset and Intentions
  2. Systems of Communication
  3. A Reimagined View of The Lifecycle of Your Team Members
  4. A Path To Growth


Integrating these 4 things into your practice will give you and your team the systems to think, say, do and grow.

Everything I share in this book is a result of the lessons I’ve learned the hard way – by learning from my mistakes you won’t have to go through the same pain.

I also recall the stories of skilled leaders that have had success with the “people first” approach to inspire you to implement it in your practice.

And to help you easily grow your people and your business, I added self-checks at the end of every chapter that’ll keep you focused on the real-world actions you can take in your business.

So, are you ready to put your people first so you can reap all the rewards and growth that come with it?

Then click the button below to order your copy of “People First: A Proven Method for an Exceptional Healthcare Practice” today.

I can’t wait to see your people and your practice thriving.

-Amy Lafko

People Are Raving

People First Preview

About Amy Lafko

Amy Lafko is a sought-after speaker, facilitator, and business consultant, with over 20 years of experience in operational leadership.

She teaches the secrets of the People First Method to help transform organizations and their leadership by shifting their focus from the customer to the employees.

By doing this, Amy hopes to help more organizations to solve their people’s problems and build teams that can cooperate, leading to higher achievements and new success and fulfillment.

Amy’s credentials include:

  • MSPT from Ithaca College
  • MBA from Loyola University of MD
  • Certifications in DISC, Driving Forces, Emotional Intelligence and 7 Stages of Growth™