Amy Lafko helps organizations solve their people problems to build teams who work together and get the job done – and achieve new levels of success and fulfillment.
“People First makes it clear why focusing on your people is the first step to business success. Amy Lafko’s simple, actionable approach to the complex world of personnel management will give any owner or leader needing direction a clear path forward.”
– Derek Fenwick, PT, MBA, SHRM-SCP, Senior Director, Human Resources, Infinity Rehab; nominating committee, American Physical Therapy Association
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(If you purchased 1 copy)
Did you buy 8 or more copies? Click here to email us your order receipt to get access to the higher tiered bonuses!
You will get instant access to various checklists and helpful tools that Amy has used to transform organizations.
You will gain immediate access to the People First eBook in which Amy shares her patient first approach.
When you purchase a copy of the book, you will receive access to a free lesson from The People First Book Companion Course. Amy covers the Orientation Schedule lesson, which is from the Align and Inspire module in the full-series course.
When you order now through September 21st, you can join Amy for a cup of coffee and a 60-minute Zoom meeting, where you will get the chance to better understand Amy’s People First method and ask questions.
Amy’s online course is designed for health professionals. When you purchase a copy of the book, you will receive access to a module of the course.
You will gain immediate access to the People First eBook in which Amy shares her patient first approach.
When you purchase 8 books, you will receive all of the bonuses above. Please contact Jen with Amy’s team for assistance in purchasing multiple copies.
When you purchase 8 books, you will get to participate in a private book club discussion with Amy and your team.
When you purchase 25+ books, you will receive all of the bonuses from Tier 1 and add ons from Tier 2. For bulk buy options and discounts, please contact Jen with Amy’s team.
With the purchase of 25+ books, you will be eligible for a private webinar with Amy on a People First topic of your choice.
The patient first approach to healthcare is strangling your practice.
Yes, it sounds counterintuitive I know, but hear me out.
From my own personal experience, I know that focusing on the “customer” never leads to success and fulfillment, especially in the long term.
Only focusing on your patients neglects the most important part of your practice; your team!
And if you keep this patient first approach, the picture doesn’t look too pretty.
Your team will get tired, stressed, and maybe even quit your practice, leaving you with a struggling business.
Think about it, why would your talented team members stick around if they’re constantly put under pressure for the sake of the patient with little to no recognition?
And even if you manage to hold onto your team members, you’ll forever be putting out fires, never having the time to focus on growing your practice and helping your patients.
It can seem like a terrible cycle that can’t be broken, but luckily it can!
What you need is a People First approach.
As I already mentioned, your team, your people, are the most important part of your practice.
You could have the biggest vision in the world and be the hardest worker to ever live, yet, you still wouldn’t be able to run an exceptional business.
You NEED your people to be productive, happy, and cooperative to bring your practice’s vision and goals to life.
Allow me to show you how you can achieve that with my brand new book “People First”…
From my time as a Physical Therapist and working in operational leadership for 20+ years, I’ve seen over and over again that “customer first” approaches aren’t effective.
Rather, what I noticed is that when you put your people first in your practice, things like exceptional customer care, profitability, and effectiveness naturally follow.
It totally frees you up so you can focus on scaling your business and following your vision.
Not to mention, you’ll actually be able to take time off to recharge instead of being a problem firefighter.
In my new book “People First”, you will learn how to design (or redesign) your practice to focus on your people by incorporating:
Integrating these 4 things into your practice will give you and your team the systems to think, say, do and grow.
Everything I share in this book is a result of the lessons I’ve learned the hard way – by learning from my mistakes you won’t have to go through the same pain.
I also recall the stories of skilled leaders that have had success with the “people first” approach to inspire you to implement it in your practice.
And to help you easily grow your people and your business, I added self-checks at the end of every chapter that’ll keep you focused on the real-world actions you can take in your business.
So, are you ready to put your people first so you can reap all the rewards and growth that come with it?
Then click the button below to order your copy of “People First: A Proven Method for an Exceptional Healthcare Practice” today.
I can’t wait to see your people and your practice thriving.
-Amy Lafko
Amy Lafko is a sought-after speaker, facilitator, and business consultant, with over 20 years of experience in operational leadership.
She teaches the secrets of the People First Method to help transform organizations and their leadership by shifting their focus from the customer to the employees.
By doing this, Amy hopes to help more organizations to solve their people’s problems and build teams that can cooperate, leading to higher achievements and new success and fulfillment.
Amy’s credentials include: